We’ve all been there. Staring at that Evri tracking update saying your parcel is “On its Way”? You’re probably wondering if this means you’ll actually see your parcel today. While this tracking status usually indicates your parcel has reached the local Evri depot, the reality of whether it’ll land on your doorstep today isn’t quite…
In recent years, the name “Evri” has become synonymous with delivery woes across the UK. From missing parcels to inexplicable delays, the company has faced a barrage of criticism from both customers and experts alike. It’s not just a matter of a few isolated incidents; the dissatisfaction with Evri is widespread, painting a picture of…
If you’ve been wondering why Royal Mail seems increasingly keen to make sending a simple birthday card feel like a luxury purchase, you’re not alone. The latest changes to second class post – reducing deliveries to just alternate weekdays and scrapping Saturday deliveries entirely – represent the clearest signal yet that Royal Mail would quite…
The bitter court battle over who actually owns troubled courier Yodel is heading for a dramatic finale, with a High Court judge ordering an expedited trial for October that will finally settle one of the most chaotic ownership disputes in UK business history. The winner-takes-all showdown will determine whether InPost’s £106 million acquisition of the…
What started as Evri’s well-intentioned move towards “net-zero targets” and reducing paper waste has turned into a customer service nightmare that’s been quietly costing customers money for months. Back in May, Evri announced they were ditching those familiar blue paper receipt slips at ParcelShops in favour of digital receipts sent via email. Sounds sensible enough…
The Competition and Markets Authority formal investigation into Evri’s proposed merger with DHL’s UK e-commerce business is coming to a close, with sources close to the investigation relaying serious questions about whether the deal will actually make it across the finish line. The CMA launched an investigation back in June to examine whether the merger…
Evri has given their courier schemes a fresh lick of paint, rebranding their old “Lifestyle Courier” and “SE+ Courier” categories to the snappier “Evri Flex” and “Evri Plus” respectively. And if those names sound familiar, that’s because they’ve essentially nicked Amazon’s “Flex” branding – because nothing says innovation quite like copying your competitors. But beyond…
Evri has announced plans to hire 5000 new couriers following their proposed merger with DHL’s UK e-commerce business – a move that might sound impressive until you realise the company has spent the past year making it increasingly unattractive to actually work for them. The DHL Deal Driving Expansion The recruitment drive comes on the…