We’ve all been there. Staring at that Evri tracking update saying your parcel is “On its Way”? You’re probably wondering if this means you’ll actually see your parcel today. While this tracking status usually indicates your parcel has reached the local Evri depot, the reality of whether it’ll land on your doorstep today isn’t quite…
In recent years, the name “Evri” has become synonymous with delivery woes across the UK. From missing parcels to inexplicable delays, the company has faced a barrage of criticism from both customers and experts alike. It’s not just a matter of a few isolated incidents; the dissatisfaction with Evri is widespread, painting a picture of…
If your Vinted parcel is running days behind schedule, or your local InPost locker is bursting at the seams, you’re not imagining it. Across the country this week, drivers are reporting full lockers, undelivered parcels, and a growing backlog that customers are only just starting to feel. Sellers are being chased by buyers. Returns are…
Half the posties hired since December 2022 have already quit. That’s the figure the Communication Workers Union has put forward. Royal Mail disputes it and puts the number closer to 40%. Either way, the retention crisis has been well documented. It gets the headlines, the parliamentary questions, the union press releases. But there’s another crisis…
MPs put three direct questions to Royal Mail about the state of NHS letter delivery in the UK. How many complaints has the company received about late or missing NHS post? How many NHS organisations have actually signed up to the barcode system that was supposed to fix the problem? And will that system ever…
Court battles, forged signatures, a £20m Christmas loss, and the drivers being squeezed to cover it all — the untold story of what happened when Poland’s locker giant took over one of Britain’s most troubled couriers. When InPost completed its £106 million acquisition of Yodel in April 2025, the pitch was compelling: merge Poland’s parcel…
You’ve come home to find a small parcel through your letterbox that you definitely didn’t order. Inside there’s something cheap and random – perhaps a piece of fabric, some plastic rings, a handful of seeds, or even a crumbling digestive biscuit. There’s no invoice, no return address you recognise, and you’re left wondering what on…
A Yorkshire gardener who ordered onion bulbs and snowdrop seeds from an online garden centre was left stunned when Yodel delivered him an illegal weapon instead of his plants. David Morritt, 56, who lives on the outskirts of York, opened his parcel expecting to find the bulbs he’d ordered – only to discover a prohibited…