An Amazon driver has lifted the lid on one of the quietest problems in last-mile delivery, which is what happens to a courier’s day when a customer claims a parcel never arrived, even when it has been handed over in person. Welsh driver Alex Craig, who posts on TikTok as @alexthemech, says he was recently…
Evri is in advanced negotiations to withdraw entirely from the Isle of Man and hand over all parcel delivery operations to the Isle of Man Post Office, Courier Checker can exclusively reveal. The deal, understood to be around 95% finalised, would see Evri exit the island by September 2026 and transfer last-mile delivery responsibility to…
A mechanic has shared footage from inside a filthy Royal Mail van, and it is the sort of clip that makes you feel truly sorry for whoever has to actually sit in the thing every morning. The van in question is a red Vauxhall Combo in the familiar Royal Mail livery. By the time the…
If you’ve ever come home to find a delivery photo of your parcel on the doorstep, followed by a doorstep with no parcel on it, you are not imagining it and you are not alone. A new industry report has put hard numbers on what most online shoppers already suspect, which is that parcel theft…
If a birthday card has turned up a week late, a hospital appointment letter has missed its date, or a council tax bill has landed on the mat at the same moment as the court summons for not paying it, the urge to shake a fist at Royal Mail is more than understandable. The news…
Royal Mail’s solar-powered “postboxes of the future” were sold as the biggest redesign in 175 years, and on paper they make a lot of sense, with parcel drawers, barcode scanners and proof of posting routed through the Royal Mail app. In practice the rollout is running into one design problem after another, and the more…
The Amazon Sproughton depot near Ipswich has been quietly running one of the most troubling operations in UK last-mile delivery for nearly two years. It took a local newspaper investigation, a grounded fleet, a forced-out whistleblower, and eight months of fallout before anything changed. On 24th April, Amazon terminated its contract with BEAZ Logistics, the…
A Royal Mail postie with five years on the round has laid out the five things he wishes someone had told him before starting at Royal Mail. The man behind YouTube channel Real Life Income has put together a survival guide for new starters, and it reads less like careers advice and more like a…
If you’re one of the thousands of drivers who pull up to an Amazon depot every morning, sign into an Amazon app, wear Amazon-branded kit and deliver Amazon parcels to Amazon customers, the law firm Hugh James has a question for you. Have you actually been paid like an Amazon worker? The firm has just…
For the first time in its history, the GMB Union has told its Evri courier members to vote no on a pay deal. That’s not a small thing. Unions exist to get deals over the line. When the National Committee actively recommends rejection, you know what’s landed on the table is bad. And this one…
An Amazon driver in St Helens stopped for what should have been a routine drop-off in January. By the time he turned around, his amazon van, his parcels, and his entire afternoon were halfway down the road. Danny Smith, 29, of Church Road in Haydock, has now been jailed for 45 months at Liverpool Crown…
An Amazon driver who shifts up to 350 parcels a day has spoken openly about the three types of customer that drivers across the country quietly cannot stand delivering to, and the list is not the one most shoppers would guess. Neo Webb, who runs a standard route of 180 to 190 stops, told LADbible…