An Amazon driver who shifts up to 350 parcels a day has spoken openly about the three types of customer that drivers across the country quietly cannot stand delivering to, and the list is not the one most shoppers would guess. Neo Webb, who runs a standard route of 180 to 190 stops, told LADbible…

A Royal Mail postman in Clifton, Salford, returned to his round on Monday to find that the van he was supposed to be driving had got on with the job without him. CCTV footage captured by a nearby resident shows the moment the unattended Royal Mail van rolls down a residential street, picks up speed,…

Evri couriers have been receiving emails over the past couple of weeks telling them they have been overpaid holiday pay and that the company will be clawing it back in one lump sum on their next invoice. For some, the email is a fair correction. They were paid for days they did not book and…

DPD told its self-employed drivers it was stepping in to help with rising fuel costs via a fuel supplement,. The message landed in driver inboxes with the kind of language you would expect from a company looking after its partners. “We know that sudden spikes at the pump directly impact your business, so DPD is…

Every postie in the UK carries a Personal Digital Assistant on every round. Managers use the data from those devices to question performance, pull up loop times, and press posties on why routes took longer than the model said they should. What those same managers may not have fully considered is that the PDA is…

If your Vinted parcel is running days behind schedule, or your local InPost locker is bursting at the seams, you’re not imagining it. Across the country this week, drivers are reporting full lockers, undelivered parcels, and a growing backlog that customers are only just starting to feel. Sellers are being chased by buyers. Returns are…

Half the posties hired since December 2022 have already quit. That’s the figure the Communication Workers Union has put forward. Royal Mail disputes it and puts the number closer to 40%. Either way, the retention crisis has been well documented. It gets the headlines, the parliamentary questions, the union press releases. But there’s another crisis…

MPs put three direct questions to Royal Mail about the state of NHS letter delivery in the UK. How many complaints has the company received about late or missing NHS post? How many NHS organisations have actually signed up to the barcode system that was supposed to fix the problem? And will that system ever…

Court battles, forged signatures, a £20m Christmas loss, and the drivers being squeezed to cover it all — the untold story of what happened when Poland’s locker giant took over one of Britain’s most troubled couriers. When InPost completed its £106 million acquisition of Yodel in April 2025, the pitch was compelling: merge Poland’s parcel…

A Yorkshire gardener who ordered onion bulbs and snowdrop seeds from an online garden centre was left stunned when Yodel delivered him an illegal weapon instead of his plants. David Morritt, 56, who lives on the outskirts of York, opened his parcel expecting to find the bulbs he’d ordered – only to discover a prohibited…

A DPD delivery driver who fatally injured a 77-year-old grandmother before driving off to continue his delivery route has been jailed for 16 months. James Murdoch, 43, from Chester-le-Street, County Durham, knocked down Victoria Blair outside the Haltwhistle residential home where she lived on January 27, 2023, causing injuries that would claim her life a…

Royal Mail is preparing to auction off four former delivery offices across Scotland in what critics fear could mark the beginning of a systematic asset stripping programme under foreign ownership. Auction House Scotland has listed the properties for sale on 27th November, with locations in Anstruther, Bearsden, Kirriemuir, and Biggar all going under the hammer…