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The Competition and Markets Authority has handed Evri and DHL an unconditional victory, clearing their merger without any restrictions and paving the way for the creation of what could become Royal Mail’s biggest headache yet. The unconditional CMA approval, announced today, represents a complete about-face from the thorough investigation that had industry observers questioning whether
The government’s proposed digital ID card system could finally address one of the courier industry’s most shameful open secrets: the systematic failure to properly verify that delivery drivers have the legal right to work in the UK. While ministers frame the digital ID cards as a solution to migrant “pull factors,” the reality is that
A DPD delivery driver has managed to reach new depths of unprofessionalism by deliberately calling a customer “ugly” in an official delivery confirmation message, adding personal insults to the company’s already impressive portfolio of customer service failures. Rebecca Starr, 38, from Stevenage, was expecting an iPad and holiday clothes when the DPD driver made a