Thinking about treating yourself to some new threads from Next but wondering how smoothly your Next delivery will actually go? You’re wise to check first.
While Next has built a solid reputation as one of Britain’s most reliable high street retailers, the reality is that even they can’t completely escape the chaos that is the UK courier industry.
Your gorgeous new dress or perfectly fitted jeans still need to make their way from warehouse to wardrobe, and that journey isn’t always as seamless as Next’s polished marketing suggests.
The good news?
Next actually offers one of the more comprehensive delivery services around, with options ranging from free same-day collection to premium furniture delivery.
But with Evri handling most of their home deliveries and various complications lurking in the small print, there’s definitely some detail worth knowing before you hit that checkout button.
From their surprisingly decent nextunlimited annual pass to the reality of that 11pm next-day delivery cut-off, let’s walk through everything you need to know about Next delivery to ensure your shopping experience goes smoothly.
Who Delivers Next Orders?
When it comes to Next delivery, you’ll primarily be dealing with these options:
Evri for Home Deliveries: Next uses Evri for the vast majority of their home delivery services, including next-day delivery and Parcelshop collections. Yes, that’s the same Evri that’s become something of a national punchline for delivery mishaps, though in fairness, they do handle millions of parcels successfully.
Next’s Own Stores: For store collections, Next handles this internally through their extensive store network. This is often your most reliable option since you’re cutting out the courier middleman entirely.
Specialist Furniture Couriers: For their 2-person furniture delivery service, Next uses dedicated furniture delivery teams rather than standard parcel couriers. These tend to be more reliable for large Next Home items since they’re specifically trained for furniture handling.
Royal Mail (Occasionally): While not mentioned prominently in their current delivery options, smaller items sometimes get dispatched via Royal Mail, particularly during busy periods.
The reality is that most customers will be dealing with Evri for home deliveries, which means your experience will largely depend on your local Evri driver and depot.
Some are brilliant, others… well, let’s just say they’ve inspired countless delivery horror stories.
Next Delivery Options and Costs
Next offers a surprisingly comprehensive range of delivery options, though the costs can add up quickly if you’re not strategic:
Store Stock Checker – FREE:
- Same day collection if item is in stock at your local store
- Ready in under 1 hour during store opening times
- Perfect for urgent purchases or avoiding delivery fees entirely
Next Day to Store – FREE:
- Order by 11pm for next day collection from most stores
- Available from 12 midday Monday-Saturday, 2pm on Sundays
- May incur a 25p charge during peak periods (though subsequent days remain free)
Next Day to Home – £4.95:
- Order before 11pm for next day home delivery
- Handled by Evri couriers
- Free with nextunlimited membership
Next Day to Evri Parcelshop or Post Office – £3.50:
- Order by 11pm for next day collection
- Over 10,000 locations including Post Offices
- 10 days to collect once delivered
- Free with nextunlimited
Send to a Friend – £4.95:
- Next day delivery to an alternative address
- Useful for gifts or office deliveries
- Free with nextunlimited
Furniture Delivery – £15.00:
- 2-person delivery team for large items
- They’ll unwrap and position furniture in your chosen room
- Contact you to arrange suitable delivery time
- Free with nextunlimited (making it an excellent deal)
The pricing is fairly straightforward, though it’s worth noting that delivery charges apply per order rather than per item, which helps if you’re buying multiple pieces.
Does Next Offer Free Delivery?
Next doesn’t offer traditional free delivery based on order value, but they do have nextunlimited – and it’s actually one of the better delivery subscription services around.
nextunlimited – £22.50 annually (or £3.50 monthly):
- Unlimited free delivery on all services (including that £15 furniture delivery)
- No minimum order value required
- Works across their entire range: fashion, furniture, beauty, brands
- Can be used for telephone and online orders
The maths on nextunlimited is pretty compelling. At £22.50 per year, you only need to make 5 standard deliveries (at £4.95 each) to break even. If you order furniture even once during the year, you’re already £7.50 ahead given the usual £15 furniture delivery charge.
Other ways to potentially get free delivery:
- Store collection: Both same-day stock checker and next-day to store are free
- Promotional codes: Next occasionally runs free delivery promotions, though these are relatively rare
- Gift cards: Sometimes purchasing gift cards online comes with delivery perks
For regular Next shoppers, nextunlimited is genuinely worth considering – especially if you ever buy furniture or home items where that £15 delivery charge really stings.
Does Next Offer Next-Day Delivery?
Yes, Next offers several next-day delivery options, all with an 11pm cut-off time:
Next Day to Home (£4.95): Your standard next-day home delivery service, handled by Evri. Order before 11pm and you should receive your items the following day, subject to stock availability and courier capacity.
Next Day to Store (FREE): Often the most reliable option since it eliminates courier variables. Order by 11pm and collect from most stores from 12 midday (2pm on Sundays).
Next Day to Parcelshop (£3.50): A good middle ground if you want next-day service but prefer the security of collection rather than home delivery.
Important caveats:
- All next-day services are subject to stock availability
- Courier area restrictions may apply
- During peak periods (Christmas, sales), next-day delivery may be suspended
- Bank holidays can disrupt the service
That 11pm cut-off is genuinely helpful – much later than many retailers offer – but remember that “next day” means the next working day, so weekend orders typically arrive on Monday.
How to Track Your Next Order
Next actually provides better tracking than many retailers, with multiple ways to monitor your delivery:
My Account Tracking:
Log into your Next account and select “My Orders” to see detailed parcel statuses, delivery destinations, and order history. The added bonus of Next’s own tracking system is that it’s much more granular than Evri’s direct tracking, giving you better insight into where your order actually is.
Email Updates:
You’ll receive tracking emails throughout the delivery process, detailing how many parcels have been dispatched and including delivery information.
Evri App Management:
For home deliveries, you can manage your delivery through the Evri app, allowing you to potentially reschedule or redirect if needed.
Store Collection Notifications:
For store collections, you’ll receive a text message when your item is ready to collect. Don’t make the journey until you get this confirmation.
Courier Checker Tracking:
Alternatively, you can enter your tracking number in our tracker below for consolidated updates:
The key advantage of using Next’s own tracking system is that it provides more detailed updates than going directly to Evri’s website, which can often be frustratingly vague about parcel locations.
International Next Delivery
While Next has international websites for various countries, delivery options vary significantly by location. The UK delivery options outlined above apply specifically to UK addresses.
For international deliveries, you’ll need to check Next’s specific international site for your country, as they operate separate delivery networks and pricing structures for different regions.
Next Delivery During Peak Periods
It’s worth noting that Next’s delivery service can be affected during bank holidays and peak sale periods. The retailer is generally transparent about this, confirming specific delivery details at the time of order.
During particularly busy periods like Christmas or major sales events:
- Next-day delivery may be temporarily unavailable
- Processing times may extend beyond the usual timescales
- Store collection often remains the most reliable option
If you’re ordering for a specific date or event, it’s worth factoring in potential delays during these peak periods.
What Happens If You Miss Your Next Delivery?
For Evri home deliveries, the usual Evri procedures apply:
- They’ll attempt to leave packages in a safe place or with neighbours
- You’ll receive notification of where your parcel has been left
- Failed deliveries typically result in the parcel being taken to a local Evri depot or Parcelshop
For store collections, your items will be held for a reasonable period (typically 14 days) before being returned to the warehouse.
For furniture deliveries, the 2-person team will contact you in advance to arrange a suitable time, reducing the likelihood of missed deliveries.
Next Delivery: Key Takeaways
Planning a Next shopping session?
Here’s everything you need to remember about their delivery service:
- Courier Service: Next primarily uses Evri for home deliveries, their own store network for collections, and specialist teams for furniture delivery.
- Delivery Costs: Range from free (store collection) to £15 (furniture delivery), with most standard deliveries costing £3.50-£4.95.
- nextunlimited Value: At £22.50 annually, the delivery subscription pays for itself after just 5 orders and includes that valuable free furniture delivery.
- Next-Day Service: Available across multiple options with an 11pm cut-off, though store collection is often the most reliable choice.
- Tracking: Next’s own system provides more detailed updates than Evri’s direct tracking, making it your best option for monitoring orders.
- Store Collection: Often your most reliable option, with free same-day and next-day services available at most locations.
- Peak Period Planning: Allow extra time during sales and holidays when next-day services may be suspended.
With this guide, you’re equipped to navigate Next delivery options like a pro, whether you’re after a quick fashion fix or investing in some serious furniture pieces.
The key is choosing the right delivery method for your needs and timeline – and seriously considering that nextunlimited membership if you’re a regular shopper.
For insights into how other major retailers handle their deliveries, check out our guides covering SHEIN delivery, Sports Direct delivery, and George at Asda delivery.
