Have you just snagged some bargain trainers, tracksuits, or fitness gear but feeling a bit anxious about the Sports Direct delivery situation?
If so, this guide is for you.
While Sports Direct has found success through offering big brands at wallet-friendly prices, its one of several Frasers Group brands (which includes names such as Studio and Flannels) that are known for pretty awful delivery experiences.
Whether you’re after the latest Nike trainers or just stocking up on gym essentials, understanding how your Sports Direct order will make its way to your doorstep can save you a lot of potential frustration.
From which couriers they use to how long you’ll be waiting (and whether that “on its way” promise actually holds true), we’ve compiled everything you need to know about Sports Direct delivery.
So let’s cut through the confusion and get you the straight facts about how Sports Direct handles their deliveries, ensuring your new gear arrives with minimum hassle.
Who Delivers for Sports Direct?
When you order from Sports Direct, your package will likely arrive via one of these courier services:
Evri:
- Handles the majority of standard deliveries
- Also responsible for the cheaper express (48-hour) service
- Manages the £9.99 next-day delivery option
DPD:
- The premium option for next-day delivery (£11.99)
- Generally considered more reliable than Evri for time-sensitive deliveries
Specialist Couriers:
- Used for oversized items like treadmills or weight benches
- Handle the “2-Man Delivery” service for particularly large or heavy products
It’s worth knowing who’ll be bringing your parcel, particularly as Evri (formerly Hermes) has a somewhat patchy reputation for reliability.
If you’ve had issues with them in the past, you might want to consider upgrading to the DPD delivery option for more important purchases.
Sports Direct Delivery Options and Costs
Sports Direct offers a range of delivery options to suit different needs and timeframes. Here’s a breakdown of what’s available:
Standard Delivery – £4.99:
- Delivered within 3-7 days
- Order before 23:59 for processing the next day
- Handled primarily by Evri
Express Delivery – £7.99:
- Delivered within 48 hours
- Order before 21:00
- Also typically handled by Evri
Next Day Delivery – £9.99:
- Delivered the next day
- Order before 21:00
- Handled by Evri
Next Day Delivery by DPD – £11.99:
- Premium next-day service
- Order before 21:00
- Delivered by DPD with more precise tracking
Click & Collect – £4.99:
- Collect from your local Sports Direct store
- Takes 3-7 days to arrive at store
- Spend £100+ and receive a £5 in-store voucher
Oversized Delivery (Light & Large by Evri) – £9.99:
- For larger but not extremely heavy items
- Delivered within 3-7 days
- Order before 23:59
Special Delivery – £19.99:
- For certain speciality items
- Delivered within 5-7 days
- Order before 23:59
Oversized Delivery – £19.99:
- For large items requiring specialist handling
- Delivered within 3-14 working days
- Order before 23:59
2-Man Delivery – £49.99:
- For extremely large or heavy items requiring two people
- Delivered within 3-14 working days
- Order before 23:59
It’s worth noting that delivery times exclude bank holidays and public holidays.
Also, once you’ve submitted your order, Sports Direct won’t allow any changes to the delivery option, and they don’t combine delivery charges for multiple orders.
Does Sports Direct Offer Free Delivery?
Unfortunately, Sports Direct doesn’t offer standard free delivery on any of their orders, regardless of how much you spend.
Every delivery option comes with a charge, starting from £4.99 for standard delivery.
However, there are a few ways you might be able to snag free delivery:
Promotional Codes
Sports Direct occasionally runs promotions that include free delivery. These are typically advertised on their website, through their email newsletter, or on their social media channels.
Voucher Websites
Sites like Vouchercodes and HotUKDeals sometimes feature Sports Direct voucher codes that can include free delivery. It’s always worth checking these before you checkout.
Newsletter Sign-up
Signing up for the Sports Direct newsletter might land you a one-time free delivery code as a welcome gift, though this isn’t guaranteed.
Sales Events
During major shopping events like Black Friday, Boxing Day sales, or end-of-season clearances, Sports Direct sometimes offers free delivery as part of their promotions.
While not free, the Click & Collect option at £4.99 does come with a £5 in-store voucher if your order is over £100, essentially making the delivery free if you’re planning to shop in-store again soon.
Does Sports Direct Offer Next Day Delivery?
Yes, Sports Direct offers two next-day delivery options. As mentioned, the first option is handled by Evri and has a 21:00 cut off. It costs £9.99.
Alternatively, if you want a bit of extra certainty, DPD next-day delivery is offered to you at £11.99 and has a much better chance of actually arriving with you tomorrow.
The cut off for this service is the same at 21:00
Something to note is that next-day delivery isn’t available to all UK addresses, particularly in remote areas, Northern Ireland, and the Scottish Highlands and Islands.
You’ll know whether or not your address is included by the checkout. If next-day delivery isn’t available, then you’re outside of the next-day delivery radius.
Weekend Next-Day Delivery Sports Direct
Next-day delivery generally doesn’t apply to weekends. Orders placed on Friday after the cut-off time will typically arrive on Monday.
Bank Holidays
Next-day deliveries don’t operate on bank holidays, so orders placed the day before will be delivered on the next working day.
If you absolutely need an item by tomorrow, the DPD option at £11.99 is generally your safest bet, as they have a better track record for on-time deliveries than Evri.

How to Track Your Sports Direct Order
Keeping tabs on your Sports Direct order is straightforward. Here are the various ways you can track your delivery:
Via Dispatch Email
When your order ships, you’ll receive an email with a tracking link specific to the courier handling your delivery (Evri, DPD, etc.).
Through Your Sports Direct Account
Log into your account on the Sports Direct website, go to “My Account,” and click on “Order History” to see your order status and tracking information.
Direct Courier Tracking
If you have your tracking number, you can go directly to the courier’s website (Evri or DPD) and enter it for more detailed updates.
Our Tracking Tool
Alternatively, you can enter your tracking number in our handy tracker below for instant updates on your parcel’s whereabouts.
Sports Direct’s delivery partners will typically send you updates via email or SMS as your parcel progresses, including an estimated delivery slot on the day of delivery.
If you’re expecting a large item with the 2-Man delivery service, the courier will contact you in advance to schedule a convenient delivery day and time.
Sports Direct International Delivery
For those outside the UK, Sports Direct does offer international shipping to many countries worldwide. Delivery times and costs vary depending on your location.
It’s worth noting that if you’re ordering from outside the EU, you may be responsible for paying import duties and taxes when your parcel arrives.
These charges are levied by your local customs office, not Sports Direct, and can vary significantly depending on your country’s regulations and the value of your order.
For detailed information on international delivery options, times, and costs for your specific country, it’s best to check the Sports Direct website directly or contact their customer service.
What If I Miss My Sports Direct Delivery?
If you’re not in when your parcel arrives, what happens next depends on which courier is delivering your order:
Evri Deliveries
The courier will typically try to leave your parcel in a safe place or with a neighbour within the designated two-hour delivery slot.
You’ll get an email notification with a picture of where they’ve left it or through-the-door card letting you know where they’ve left it. If there’s nowhere safe, they’ll usually attempt delivery again the next working day.
DPD Deliveries
DPD usually gives you more options. They’ll notify you in advance about your one-hour delivery slot, and if you can’t be in, you can often use their app to:
- Reschedule for another day
- Have it delivered to a neighbour
- Redirect to a DPD pickup shop
- Request delivery to a safe place
Large Item Deliveries
For oversized items or 2-Man deliveries, the courier will contact you in advance to schedule delivery, reducing the chance of a missed delivery.
After three failed delivery attempts, your parcel will typically be returned to Sports Direct, and you’ll receive a refund once they process the return (though this can take up to 14 days).
Sports Direct Delivery: Key Takeaways
Looking for a hassle-free Sports Direct delivery experience? Here’s everything you need to remember about their delivery service in one handy summary:
- Courier Service: Sports Direct primarily uses Evri for standard, express, and basic next-day deliveries, with DPD handling premium next-day services. Specialist couriers manage oversized items.
- Delivery Costs: Standard delivery starts at £4.99, with next-day options at £9.99 (Evri) or £11.99 (DPD). Large item delivery can cost up to £49.99 for the 2-Man service.
- Delivery Times: Expect 3-7 days for standard delivery, 48 hours for express, and next-day service if ordered before 21:00 (Monday-Friday).
- Free Delivery: Not offered as standard, but occasional promotional codes may include it. Orders over £100 with Click & Collect earn a £5 in-store voucher.
- Next-Day Service: Available until 21:00 cutoff, with DPD offering a more reliable premium option for £11.99.
- Tracking Options: Track via email links, your Sports Direct account, direct courier websites, or our tracking tool above.
- International Shipping: Available to many countries, but be aware of potential customs charges for non-EU destinations.
Armed with this information, you can now shop at Sports Direct with confidence, knowing exactly what to expect when it comes to getting your new gear delivered to your door.
For insights into other retailers’ delivery services, check out our other guides covering popular names like George at Asda and In The Style.