Evri’s new Mallusk depot in Belfast has descended into chaos just weeks after its grand opening, with customers across Northern Ireland reporting missing parcels, delivery delays stretching into weeks, and a complete breakdown in communication with the courier giant. The £1.3 million facility, which officially opened in September with promises of 650 new jobs and…
A Devon man who paid for Royal Mail’s “gold standard” Special Delivery Guaranteed service and purchased additional insurance cover up to £10,000 has been told the maximum compensation he’ll receive for his missing gold bar worth nearly £10,000 is just £750. Rob Hobson, 65, from Torquay, bought a 100g gold Britannia bar using money from…
The Evri delivery situation in West Cumbria has descended into such chaos that residents have created a Facebook group dedicated to playing “parcel hide & seek” – literally hunting down missing parcels dumped in random locations and hand-delivering them to their rightful owners themselves. Hundreds of people across Workington, Maryport, and Egremont have joined the…
A 24-tonne bulldozer was filmed ploughing through a Royal Mail lorry in dramatic scenes that unfolded in Wolverhampton city centre on Saturday evening. The stolen earthmover caused chaos as it rampaged through the West Midlands, damaging road surfaces and street furniture along a route that stretched from Wolverhampton city centre through Bridgnorth Road, Compton Road…
Evri is scrambling to fill thousands of courier vacancies across the UK just as the crucial Christmas peak season kicks off, with “hundreds” of unfilled positions scattered across virtually every major region from Basingstoke to Belfast raising serious questions about whether your festive parcels will actually arrive on time. The delivery giant has launched an…
Rachel Reeves is preparing to hit electric vehicle drivers with a new 3p-per-mile tax from 2028, threatening to penalise the very courier companies and self-employed drivers who invested heavily in green fleets after years of government pressure to ditch diesel. The Chancellor will announce the scheme in her Budget on November 26th, framing it as…
Royal Mail is being asked to consider offering cut-price stamps to people claiming benefits, in what would amount to a “social tariff” for postal services similar to the cheaper mobile and broadband deals already available to those on Universal Credit and Pension Credit. The regulator has launched a review inviting public feedback until December 5th,…
DPD has been accused of “revenge sackings” after terminating contracts with eight drivers it deemed “ringleaders” of the unprecedented mass walkout that saw 1,500 couriers down tools in October over devastating pay cuts. The delivery giant, which reported pre-tax profits of nearly £200 million last year whilst its highest-earning director took home £1.5 million including…
Royal Mail is preparing to approach Ofcom with fresh requests for cuts to the Universal Service Obligation, according to industry sources, despite facing accusations of deliberately undermining delivery performance to make the six-day postal service appear unworkable under foreign ownership. The move comes just months after the postal giant was hit with a record £21…
Three Romanian nationals from Salford have been charged with handling over £25,000 worth of stolen Evri parcels following an incident at Lymm Services in Warrington, representing yet another organised theft operation targeting the beleaguered delivery company’s network. Ionut Miu, 26, Valentin-Doris Ion, 39, and Valentin Paune, 46, each face a single count of dishonestly undertaking…
DPD directors have vowed to force through devastating pay cuts of up to £25 per day for drivers despite awarding themselves substantial pay rises, including one director who took home nearly £1.5 million in 2024 after receiving a £90,000 bonus increase on the previous year. Following a Tuesday meeting with drivers’ representatives who coordinated the…
Tesco is pulling the plug on its partnership with Evri ParcelShop, ending the service across all UK stores by the end of November in what represents another significant blow to the delivery company’s increasingly unstable retail network. The supermarket giant confirmed it’s “in the process of winding down” the over-the-counter parcel service at individual stores,…